Intelligence

Give the call a way through.

A screener or phone menu can stand between your rep and the buyer. Thred’s voice agent handles the introduction and works toward the right person, with your rep choosing when to take over.

Screening to handoff
Before your rep joinsCall screening detected
Call screener

“Please tell me why you’re calling.”

Thred voice agent

“I’m an AI assistant with Thred, calling about your team’s outbound workflow.”

A clear introduction. A reason to connect.
Introduction complete
Your rep takes overThe human conversation begins.
An illustrative exchange: a call screener asks for the reason for the call. The Thred voice agent introduces itself and explains the reason, then hands the conversation to your rep.

From screener to rep.

  1. Start with a reason to call.

    Give the agent your identity, company, and reason for reaching out. Use lead context to shape the introduction it gives the screener.

  2. Let the agent go first.

    The agent answers screening prompts and can navigate phone menus toward the right team. Your rep guides the approach without repeating the introduction on every line.

  3. Bring the rep into the conversation.

    When the buyer answers, the agent can begin qualification. Your rep decides when to join and take the conversation further.

Screening is a conversation.

Thred answers the screener with who is calling and why, using the context you provide. The recipient still decides whether to answer.

Phone menus need a response.

Thred’s agent can follow a phone tree toward the intended team. Bring a real menu to the demo and see how it handles the route your reps call today.

Before your
next call.

What does Thred handle before my rep joins?

The voice agent introduces the call, answers screening prompts, and can navigate phone menus toward the right team. Your rep guides the approach and decides when to take over.

What if the call reaches voicemail?

Thred can generate a personalized voicemail from lead and call context. Your rep chooses whether voicemail belongs in the workflow.

Does call intelligence remove spam labels?

No. Thred handles the screening exchange; it does not override the recipient’s settings or remove a carrier’s spam label.

Bring the calls
that slow you down.

Walk through your team’s workflow with the founders.
See where Thred fits.

See It In Action